1-on-1-Resumes.com | Review 

So why the AVOID rating? Well, beyond the writing quality, which is sub par, customer service appears non existent. That, and the Better Business Bureau has concluded that the company deserves nothing better than an "F" rating. We detail this below.

The Step-By-Step:

On the home page, you'll see a link marked "Click Here To Have Us Write Your Resume!" Click it, and follow the instructions. You'll be asked to forward an existing resume (if you have one), and/or provide your relevant career information via their online form. You'll be given the opportunity to add additional services to your order, like cover letters, follow-up letters, etc.

Complete your order and make payment. Don't expect a telephone interview with your assigned writer. At these prices, that's not in the cards. But you are given a means to communicate directly with your writer, should the need arise.

You'll see your finished resume in 2-3 business days via email in Microsoft Word format. Contact your writer if you need to make any changes or corrections. Now, put your resume to work: you've got 30 days to line up at least one job interview, or the company will re-write your resume at no charge.

Here's what we liked:

• Pricing is easy on the wallet. And at $89.95, it's one price fits all.
• They can turn your resume around in 2-3 business days, even faster for an extra fee.
• Hard copies (yes, printed on actual paper) are available.
• An interview is guaranteed within 30 days, or they'll re-work and re-write your resume.
• In business since 1999. Longevity counts for something.

Here's what we didn't like:

• No indication that the writers are certified. We must assume they are not.
• Resume samples have problems. They indicate a lesser quality of workmanship than we believe is necessary in today's job marketplace.
• Customer service? We're still looking for customer service. After multiple emails and phone calls to the company, we've yet to connect with a human. Not a good sign.
• Finally, the Better Business Bureau. Having previously given the company an "A" rating, they dropped that to an "F" and revoked BBB accreditation from the company for failure to comply with agreed BBB standards (evidently something to do with use of the BBB logo without permission). Update: The company is back up to a C- as of April 2013.

To summarize:

If you've got a few more bucks to spare, consider the $149 resume over at ResumeCorner.com. It's a significant leap ahead in writing quality, and all the writers are certified. Better still, the $199.95 resume over at ResumesWriters.com, a company with top-notch certified writers and very attentive customer service -- and our highest rating. Read our in-depth reviews of this company, HERE.

Still, if you'd like to explore this company further...

Go to 1-on-1-Resumes.com

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