e-resume.net | Review 

The Step-By-Step:

 Here's what we liked:

• All writers have real-world business backgrounds. Each is certified and works in-house in a team environment.  
• Pricing is fair and up-front.
• Resume via email and hardcopy is a nice touch.
• Adequate number of sample resumes are made available on the web site to give you an idea of quality of writing you can expect.
• Happiness Guarantee. They're fond of saying, "our work doesn't stop until you say so." In other words, they guarantee your happiness with the resume. Until you're happy, they supposedly continue working.  

Here's what we DIDN'T like:

• We prefer results. While happiness is nice (see above bullet point), we have a greater appreciation for quantitative language. Something along the lines of "we guarantee interviews within 30 days." Perhaps we're just spoiled by exactly such a guarantee from the likes of ResumeWriters.com.
• We like a company to actually answer our inquiries. Three emails we sent to the company, over a two month time frame and employing three different email addresses, were each summarily ignored. Not exactly a shinning example of attentive customer relations.

To summarize:

Yes, the LA Times smiled favorably on this company at one point in time. To the company's benefit, we like the team approach and the quality of workmanship on the finished product is respectable. However, customer service (or lack thereof) drags down the rating.

Our advice? If you're looking to keep your project in the $150 range, consider the $149 resume over at ResumeCorner.com. It's a significant leap ahead in writing quality, customer service is spot on, and job interviews are guaranteed. Or, if you've got a bit more money to invest, look into ResumeWriters.com. They landed on the top of the heap for lots of good reasons, including a 99.98% customer satisfaction rate.  

Still, if you must visit the site... 

Go to e-resume.net

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